Last updated: May 31, 2025
Welcome to Martests. These Terms and Conditions govern the sale of products offered on our website (www.martests.com) and related communications. By placing an order with Martests, you agree to be bound by these Terms and Conditions.
1. Company Information
Business Name: Martests
Owner: Stefan Wang
Email: info@martests.com
Location: China
Business Model: Factory-based B2B wholesale supplier
Product Line: Rotational viscometers and accessories
2. Eligibility
Martests sells exclusively to business entities (B2B) such as distributors, wholesalers, and qualified purchasing managers. We do not sell to individual consumers.
By placing an order, you confirm that:
- You are acting on behalf of a business;
- You have authority to enter into a legally binding agreement;
- All provided company information is accurate and up to date.
3. Product Customization
We offer customizable branding services, including the application of your logo on our rotational viscometers.
- Minimum Order Quantities (MOQs) may apply to customized orders.
- Custom branding must be approved in writing before production begins.
- We are not liable for any trademark issues arising from the logos provided by the buyer.
4. Pricing & Quotations
- All prices are quoted EXW (Ex Works, China) unless otherwise agreed in writing.
- Prices are subject to change based on material costs, market conditions, or exchange rates.
- Formal quotations are valid for 30 days from the date of issue.
5. Orders & Payment
- All orders must be confirmed in writing.
- Payment terms are subject to mutual agreement and may include T/T, L/C, or other secure methods.
- Full or partial payment may be required before production or shipment.
6. Production & Lead Time
- Standard lead time is 15–30 working days depending on order size and customization.
- Delays due to force majeure, such as natural disasters or government restrictions, will not be considered a breach of contract.
7. Shipping & Delivery
- Shipping can be arranged by Martests or the buyer’s designated freight forwarder.
- Risk of loss transfers to the buyer upon delivery to the carrier (EXW).
- All customs duties, import taxes, and local fees are the buyer’s responsibility.
8. Inspection & Quality Control
- Martests guarantees top-quality standards with rigorous internal inspections.
- Third-party inspections may be arranged at the buyer’s cost.
- Any visible damages or shortages must be reported within 7 days of receipt.
9. Warranty
- Martests provides a 12-month limited warranty on all viscometer products starting from the shipment date.
- The warranty covers manufacturing defects but excludes damage caused by misuse, mishandling, or improper storage.
- Replacement parts or technical support will be offered based on case evaluation.
10. Returns & Claims
- Return requests must be submitted within 30 days of receipt and approved in writing.
- Products must be returned in original condition.
- Custom-branded or special-order items are non-refundable unless defective.
- Martests will not be liable for indirect, incidental, or consequential damages.
11. Intellectual Property
All product designs, technical documentation, and materials displayed on Martests.com remain the intellectual property of Martests, unless otherwise agreed.
- Buyer-branded products do not transfer ownership of Martests' IP.
12. Confidentiality
All quotations, designs, and communications between Martests and the buyer are considered confidential. Buyers agree not to share, reproduce, or disclose such information to third parties without written consent.
13. Governing Law & Dispute Resolution
These Terms are governed by the laws of the People’s Republic of China.
- Any disputes arising shall first be attempted to be resolved amicably.
- If no resolution is reached, the dispute shall be submitted to the China International Economic and Trade Arbitration Commission (CIETAC) in Shanghai, in English.
14. Modifications
Martests reserves the right to modify these Terms and Conditions at any time. The latest version will always be published on our website.
For any questions, please contact:
📧 Stefan Wang – info@martests.com
🌐 www.martests.com